This five-course executive level program is designed to help call center industry professionals to better understand the theories and methodologies behind successful management of customer contact centers. Call center leadership, strategic development and process evaluation strategies are primary areas of focus. Practical knowledge is gained through class lectures, web-based research, focused discussions and group exercises. Courses may be taken in any order.
The Global Management Certificate Program has been developed to provide an internationally focused body of knowledge and skills to working adult professionals from around the world. The certificate program is structured to provide students with a broad-based understanding of the economics of international business operations and to help prepare them to manage human and material resources effectively and efficiently and within international cultural, legal, and political contexts. The program emphasizes the appropriate international perspective needed to succeed in the global business environment. Topics include: managerial communication; global business organization and culture; internal and external environments of global business; and global strategic management.
The Certificate Program in Human Resource Management addresses issues that the human resource employee faces daily, from legal matters to staff recruitment and development. This program series is designed for those who have functional responsibility to carry out the duties of an organization's human resource department; seasoned human resource staff members wishing to keep current; newcomers to the field requiring new knowledge and skills; or specialists wanting to broaden their knowledge. Major topic areas that are covered include the role of human resources; employment practices; employment law; compensation; benefits, safety, and health; and employee development. Students acquire knowledge and skills that are essential in order to face the challenges of the human resource profession.
Project management is becoming a leading career choice for professionals who manage and implement projects and systems changes within an organization. To accommodate this emerging career path, we provide a comprehensive project management program that equips professionals with the skills necessary to manage projects of varying sizes and degrees of complexity through successful team and project leadership. The courses are designed to provide outcomes that translate into improved performance. Course instructors are also practitioners in the field who integrate real-world experiences. Their experiences, combined with theoretical knowledge and Microsoft® Project software instruction, provide thorough expertise in this complex field. The program curriculum will help prepare students for the nationally-recognized Project Manager Professional (PMP) certifying examination granted by the Project Management Institute.

Police and other law enforcement agencies depend on the expertise of professional crime scene technicians to uncover evidence that will stand up in a court of law. This meticulous process requires a keen eye, an analytical mind, and dedication to cracking the case.

The Nurse Practitioner Post Master's Program is designed to develop and enhance the knowledge and skills of registered nurses. It is also designed for those nurses who want to pursue more advanced positions in today's challenging health care environment. The program blends nursing theory with advanced practice concepts necessary to successfully work within the structure, culture, and mission of any size health care organization or educational setting. This program allows a Masters of Nursing prepared nurse to complete a nurse practitioner program and apply for state licensure.
Licensed practical nurses (LPNs) also called licensed vocational nurses (LVNs) provide basic bedside care for the sick, injured and convalescent, under the direction of physicians and registered nurses. Working directly with patients, LPNs are responsible for a wide range of duties including giving injections, taking vital signs, performing basic diagnostic tests, dressing wounds, and administering medication. Some LPNs specialize in pediatrics, surgery, obstetrics or psychiatry.

Our program introduces you to the computer field and progresses to Web page creation in HTML. You will gain specialized knowledge of Web development using multimedia, graphics, image, and animation tools. The curriculum also covers the study of e-commerce solutions and networking fundamentals. The program prepares you for the CompTIA i-Net+ certification exam and parts of the World Organization of Webmasters’ Certified Professional Webmaster certification.
Our comprehensive curriculum provides you with the foundational knowledge you will need to pursue further study in advanced programming and adapt to the future changes in technology. As a student in this program, you will receive an introduction to three programming languages: Visual Basic (for Windows programs), HTML (the Internet presentation language), and C++ (an object-oriented programming language).
The online Information Technology Pathway Certificate program is an important first step if you are looking to build a new career in IT. Our program provides you with foundational knowledge of key information technology areas, including computer hardware, the Internet, databases, computer programming, and networking.

Work on the latest BMW models and advanced automotive technologies as you gain in-depth training. BMW’s Service Technician Education Program (STEP) is a 27 - week intensive training course available in Avondale, Arizona; Ontario, California; Orlando, Florida; Upper Saddle River, New Jersey; and Houston, Texas.
This Ford-specific curriculum provides exactly what you need to become a Ford-credentialed technician: hands-on training on everything from electronics and climate control systems to anti-lock brakes, steering, suspension, ignition systems and more.
Toyota promotes and maintains an industry-leading technician certification program. Upon completing the TPAT program, you’ll be well on your way to certification which you can achieve by successfully passing two ASE exams, a basic skills exam and completing an externship at Toyota or Lexus dealership.
The Cummins Diesel Training Program is a 12 week elective that includes intensive computer, hands-on, classroom, and laboratory based training focusing on Cummins mid-range and heavy duty Engines and 2007 products.
Graduates of the NTI Automotive programs that qualify and are accepted can blast their future wide open with tuition-paid Manufacturer Specific Advanced Training (MSAT) programs from world-class manufacturers such as Audi, BMW, Mercedes-Benz, Porsche, Volkswagen and Volvo. Get on the fast track to a great career!
BMW’s STEP program is designed to develop the highest quality service technicians for employment at BMW Centers throughout North America. Students receive in-depth training with some of the most advanced automotive technology and work on the latest BMW models, including the M5, X3, X5 SAV, Z4, 645 and the luxury 7 series.
Accelerate your future with a rewarding career in automotive technology. Our program covers everything from foreign and domestic car technology to power and performance, with Hot Rod U and Super Street. By adding the Ford FACT elective course you will upgrade your training and boost your marketability when it’s time to land that first job as a graduate.
Toyota promotes and maintains an industry-leading technician certification program. Upon completing the TPAT program, you’ll be well on your way to certification which you can achieve by successfully passing two ASE exams, a basic skills exam and completing an externship at Toyota or Lexus dealership.
A graduate of the Cummins elective will be Cummins qualified and able to perform warranty work on Cummins mid-range and heavy duty Engines at a Cummins certified location. In other words, these graduates have their certifications for all Cummins mid-range, heavy duty, and 2007 products.
Accelerate your future with a rewarding career in automotive / diesel and industrial technology. The combined programs cover everything from foreign and domestic car technology to power and performance, with Hot Rod U and Super Street. In addition, you’ll get hands-on training with some of the world’s most powerful engines, including Detroit Diesel, Cummins, Caterpillar and International.
Accelerate your future with a rewarding career in automotive/diesel technology. The combined programs cover everything from foreign and domestic car technology to power and performance, with Hot Rod U and Super Street. In addition, you’ll get hands-on training with some of the world’s most powerful engines, including Detroit Diesel, Cummins, Caterpillar and International.
Accelerate your future with a rewarding career in automotive technology. Our program covers everything from foreign and domestic car technology to power and performance, with Hot Rod U and Super Street. By adding the Ford FACT elective course you will upgrade your training and boost your marketability when it’s time to land that first job as a graduate.
Graduates of the NTI Automotive programs that qualify and are accepted can blast their future wide open with tuition-paid Manufacturer Specific Advanced Training (MSAT) programs from world-class manufacturers such as Audi, BMW, Mercedes-Benz, Porsche, Volkswagen and Volvo. Get on the fast track to a great career!
Graduates of the NTI Automotive programs that qualify and are accepted can blast their future wide open with tuition-paid Manufacturer Specific Advanced Training (MSAT) programs from world-class manufacturers such as Audi, BMW, Mercedes-Benz, Porsche, Volkswagen and Volvo. Get on the fast track to a great career!
Shift your training into high gear and let over a half a century of racing heritage work for you. You’ll receive a wide range of automotive technology courses to train you for a rewarding career as an entry-level automotive technician with the added boost of NASCAR-specific courses and Ford FACT electives.
Accelerate your future with a rewarding career in automotive technology. Our program covers everything from foreign and domestic car technology to power and performance, with Hot Rod U and Super Street. By adding the Toyota TPAT elective course you will upgrade your training and boost your marketability when it’s time to land that first job as a graduate.
Accelerate your future with a rewarding career in automotive technology. Our program covers everything from foreign and domestic car technology to power and performance, with Hot Rod U and Super Street.
Plug into a high octane career... Automotive Technology FlexTech (Online / Evening Lab) program blends interactive online courses with hands-on evening labs. Take advantage of all the benefits FlexTech provides, including the flexibility to work full-time during the day, if necessary and complete your course work when it's most convenient for you!
Work on the latest BMW models and advanced automotive technologies as you gain in-depth training. BMW’s Service Technician Education Program (STEP) is a 27 - week intensive training course available in Avondale, Arizona; Ontario, California; Orlando, Florida; Upper Saddle River, New Jersey; and Houston, Texas.
Graduates of the NTI Automotive programs that qualify and are accepted can blast their future wide open with tuition-paid Manufacturer Specific Advanced Training (MSAT) programs from world-class manufacturers such as Audi, BMW, Mercedes-Benz, Porsche, Volkswagen and Volvo. Get on the fast track to a great career!
Graduates of the NTI Automotive programs that qualify and are accepted can blast their future wide open with tuition-paid Manufacturer Specific Advanced Training (MSAT) programs from world-class manufacturers such as Audi, BMW, Mercedes-Benz, Porsche, Volkswagen and Volvo. Get on the fast track to a great career!
Our CRRT curriculum is based on the industry standard I-CAR Enhanced Delivery and is ASE/NATEF Master certified in all five areas of auto body repair.
The TPAT elective program, available only at Glendale Heights, Illinois campus, uses a Toyota-specific curriculum and boosts your employment opportunities at Toyota dealers.
Enter a booming field of opportunity with the Diesel & Industrial Technology program. You’ll get hands-on training with some of the world’s most powerful engines, including Detroit Diesel, Cummins, Caterpillar and International.
At Marine Mechanics Institute, you’ll gain a solid understanding of marine mechanics and technology combined with a practical grasp of outboard and sterndrive systems. But that’s not all. You’ll also receive training on five manufacturer-specific courses – Honda, Mercury Marine, Suzuki Outboard, Volvo Penta and Yamaha Outboard. As a bonus, you’ll also be trained as a personal watercraft technician. So if you want to make a splash in a career you love... Consider MMI!
You begin your journey by completing the Motorcycle Technician prerequisite providing training on a full range of motorcycles representing the top manufacturers. Then, complete your MMI journey with either the Harley-Davidson Early Model or Harley-Davidson Late Model elective (or both, if you prefer).
You’ll begin your journey with Motorcycle Mechanics Institute by completing the Motorcycle Technician prerequisite providing training on a full range of motorcycles representing the top manufacturers.

At a top culinary school you will learn all the art and science behind the flavors and gain the skills you need to work in the culinary field.

 

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